Privacy document
Privacy Policy
Effective date:
1. Introduction
This Privacy Policy explains how Northwind Labs LLC (“we”, “us”, or “our”) collects, uses, and shares information when you use Nimbus Notes (the “Application”), a mobile and web application available on Android, iOS, and Web.
By using the Application, you acknowledge that you have read and understood this Policy. If you do not agree with it, please discontinue use of the Application.
This Policy applies only to the Application. It does not apply to third-party websites or services that we do not control, even when they are linked from or integrated with the Application.
2. Information We Collect
The Application collects the categories of information described below. You choose which information to provide; where a category is optional, you can choose not to share it.
Personal Information
Your name, email address, and the profile details you choose to add
Device Information
Device model, operating system version, app version, and a randomized device identifier
Usage Data
Features you use, screens you view, and performance events such as crashes
User-Generated Content
The notes, tags, and attachments you create
We obtain this information directly from you when you choose to provide it, automatically when you use the Application, and through the third-party services you have enabled.
3. How We Use Information
We use the information we collect for the following purposes:
- Provide, operate, and maintain Nimbus Notes
- Create and manage your account and provide account-related features
- Understand how the Application is used and improve its features and performance
- Create and manage your account and sync your notes (in relation to personal information)
- Keep the application stable and compatible with your device (in relation to device information)
- Understand which features matter and improve reliability (in relation to usage data)
- Store your notes and sync them across your devices (in relation to user-generated content)
- Process payments and complete transactions you request
- Comply with legal obligations and protect the rights, property, or safety of the Application, its users, and others
Where we rely on your consent to process information, you may withdraw that consent at any time by contacting us at privacy@northwindlabs.example.com.
4. Data Sharing
We share information only in the following circumstances:
- With the third-party services listed in this document, for the purposes described for each service
- With service providers and partners, for usage data where sharing has been enabled
- With your consent or at your direction
- Where required by law, regulation, legal process, or a lawful governmental request
- In connection with a merger, acquisition, or sale of assets, with notice to you where required
Each service listed in this document operates under its own privacy policy; we encourage you to review those policies to understand how information is handled.
5. Data Storage and Retention
We keep information for as long as it is needed for the purposes described in this Policy, or for a longer period where we are required or permitted to keep it by law. When it is no longer needed, we delete or anonymize it using reasonable measures.
Retention periods we apply
- Personal Information: For as long as your account stays active
- Device Information: For up to 12 months
- Usage Data: For up to 24 months in aggregated form
- User-Generated Content: Until you delete them or close your account
Personal Information, Device Information, Usage Data, and User-Generated Content are stored by us or by service providers acting on our behalf.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect the information we handle against loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with the Application has been compromised, contact us at privacy@northwindlabs.example.com.
You are responsible for keeping your account credentials confidential. Notify us promptly if you suspect any unauthorized use of your account.
7. Third-Party Services
The Application integrates the third-party services listed below. Each service is used for the purpose stated, operates under its own privacy policy, and is not under our control:
Firebase Analytics
- Provider: Google
- Category: Analytics
- Purpose: Measure feature usage and understand how the app is used
- For details about the information this service processes, refer to its privacy policy.
- Privacy policy: https://policies.google.com/privacy
Sentry
- Provider: Functional Software
- Category: Crash Reporting
- Purpose: Capture crash and error reports to fix stability issues
- Information processed: Stack traces and device context attached to errors
- Privacy policy: https://sentry.io/privacy/
RevenueCat
- Provider: RevenueCat
- Category: Payments
- Purpose: Manage subscriptions and unlock premium features
- Information processed: Subscription status and purchase identifiers
- Privacy policy: https://www.revenuecat.com/privacy
We do not control how these services collect or process information, and their practices are governed by their own privacy policies. We encourage you to review them.
9. User Rights
Depending on where you live, you may have rights regarding your personal information, such as the right to access it, correct it, delete it, or object to certain processing, and the right to data portability. To the extent such rights apply to you, you can exercise them by contacting us at privacy@northwindlabs.example.com.
We accept requests to delete personal information we hold about you. Send your request to privacy@northwindlabs.example.com with enough detail for us to identify and verify it. We will respond within the time required by applicable law.
You can delete your account at any time from within the Application or by contacting us. Deleting your account removes the information associated with it, except where we are required to retain it.
10. Children's Privacy
The Application is not directed at children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children under that age.
If we learn that we have collected such information without the required consent, we will take steps to delete it. If you believe a child has provided information to us, contact us at privacy@northwindlabs.example.com.
11. International Data Transfers
We may process, store, or transfer information to countries other than the one where you live. Those countries may have data-protection rules that differ from the rules of your country.
Where we transfer personal information internationally, we take steps designed to provide appropriate safeguards as required by applicable law. Contact us at privacy@northwindlabs.example.com for more information about the safeguards that apply to your information.
12. AI and Automated Decisions
The Application uses artificial-intelligence and machine-learning features to provide parts of its functionality.
Suggest titles and summarize long notes when you ask for it
Information you provide may be processed by these features to generate the results you request. AI-generated output can be inaccurate or incomplete and should not be relied on as professional advice.
The Application does not use your information for solely automated decisions that produce legal or similarly significant effects.
13. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date shown at the top of this document. Changes take effect when the updated Policy is posted, unless a later date is stated. Where applicable law requires it, we will provide additional notice of material changes.
We encourage you to review this Policy periodically. Continued use of the Application after changes take effect constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions, requests, or concerns about this Policy or about how Northwind Labs LLC handles information, please contact us:
- Northwind Labs LLC
- Privacy enquiries: privacy@northwindlabs.example.com
- General contact: hello@northwindlabs.example.com
- Address: 100 Example Street, Suite 200, Springfield, IL 62701
- Country or jurisdiction: United States
- Website: https://northwindlabs.example.com
Please include enough detail for us to identify your request and verify it.